As a managed service provider, aFinite regularly deliver their services both on-site (in-person) and remotely, using remote administration and assistance tools. Our engineers use the leading remote support tool LogMeIn Rescue, which allows us to access systems and instantly support you with any issues you may encounter, whenever is required and convenient for you.
Alongside end-user support for PCs and Macs, we also provide support for network infrastructure and servers and through various tools, we are able to remotely monitor and diagnose issues as well as carry out configuration changes to switches and firewalls, for example.
12th April 2021
Even before COVID-19 turned our lives upside down, a new generation of digital tools was opening up new possibilities for the future of work. What we didn’t expect was that…
9th March 2021
With so much of what we do day to day, especially with more of us working remotely, we’re all really reliant on being able to securely work on files and…
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